Safety notices and recalls
Recalls, field safety notices and product updates affecting products we supply. Customers who bought affected batches are also contacted directly.
Notices are also published by the Medicines and Healthcare products Regulatory Agency (MHRA). Always follow the instructions in the manufacturer’s notice.
Get safety alerts by email
We email you when a notice affects a product you buy. You can unsubscribe at any time.
Report a product concern
If a product we supplied has failed, caused harm or does not work as described, stop using it, keep it and its packaging, and tell us.
- Contact our quality team at [QUALITY EMAIL] or on
- Quote the product name, code and lot or batch number
- Report medical device and medicine incidents to the MHRA Yellow Card scheme