Claim VAT Relief

If you have a long-term illness or disability, or you are buying for a charity, you may be able to buy eligible products without VAT. Complete the declaration below before you check out.

How It Works

  1. Make your declarationFill in the form with the email address you will use at checkout.
  2. We confirm your eligibilityWe check your declaration within one working day and email you when it is approved.
  3. Check out without VATUse the same email at checkout. VAT is removed automatically from eligible products.

Who Can Claim

  • People with a long-term illness, a physical or mental impairment, or a terminal illness, buying for their own personal or domestic use
  • Family members or carers buying on behalf of that person
  • Eligible charities buying products to make available to disabled people

Eligible Products

Wheelchairs, profiling beds, hoists and slings, stairlifts and through-floor lifts, platform lifts, riser recliners, transfer aids, continence products and personal alarms. Eligible products are marked VAT relief available on their product page.

Who Cannot Claim

Purchases paid for by the NHS, a local authority or a non-charitable care home, and products for people who are elderly or frail but not chronically sick or disabled.

Eligibility is set by HMRC. Read the government guidance on VAT relief for disabled people and HMRC VAT Notice 701/7 or our guide for families. It is an offence to make a false declaration.

I Am Claiming
A short description is enough. HMRC requires it for the relief.

Required